Contact Us

We’re Here to Help!

At Jim Bridges, your satisfaction is our top priority. Whether you have a question about an order, need help with delivery, or would simply like to share feedback, our team is here to assist you.

Why Contact Us

Order or delivery inquiries
Returns or exchanges support
Questions about our products
Feedback or suggestions
Any other general inquiries

Do you need help?
Contact our customer service team — we’re here to support you.

Customer Service Hours

Monday to Friday: 09:00 – 17:00 PT (GMT-8)
Saturday & Sunday: Closed
Customer service will respond within 24 hours on business days.

Contact Information

Store Name: Jim Bridges
Email: support@jimbridges.com
Telephone: +1 610-557-9418
Address: 230 Auburn Way S, #101, Auburn, WA 98002, USA

Free US Shipping

On every order, with no minimums. We ship directly to your door with tracking.

30-Day Returns

Not the perfect fit? No problem. You have 30 days to request a return or exchange.

Here to Help

Real people, not bots. We aim to reply to all inquiries within 24 hours.

Secure payments

Your payment information is processed securely with industry-standard SSL encryption.